Samsung smiley up and left scroll keys convert when i use apps?

I had my old smiley replaced and got a new one a couple months ago. But when I start games or apps my left scroll key works as if it was the right one, and my up scroll key works as if it was the select/ok button. Is there any way to change this? Some apps dont allow me to use my keyboard instead. Also if I use the app long enough, the keys get stuck in that function until I restart the phone. P.s. The down, select/ok, and right scroll keys work fine.